Care Training: Velocity Home Page
the training intranet website, maintained a consistent look, however,
there was seldom imagery that created a personable feel for the
users, a group mostly consisting of customer care specialists.
among many departments were being inacted to help enable a better
customer experience. Research shows that making a more pleasant
work experience can result in better attitudes and behavior by
the customer care specialist.
Charmaine's request, and the training management's permission,
she began developing holiday themes for the home page. Here you
see the St. Patrick's Day layout.
Charmaine L. Keller